About payments on MadeMay

MadeMay facilitates payments on-platform. When you commission an artist, you pay securely through MadeMay's Stripe checkout and keep the payment record connected to the commission.

How payments work

Payments, messaging, and delivery coordination all happen on MadeMay. Once a buyer and artisan agree on a project, checkout is handled securely through Stripe and the payment record stays connected to the commission.

Paying for a commission

You pay through MadeMay's secure Stripe checkout after you and the artist agree on the project total and scope. The final amount is shown before payment.

Tips for a smooth commission

• Agree on scope upfront -- Confirm the total price, what's included, and the timeline before you pay.
• Keep it on MadeMay -- Messaging and payment stay on the platform, so there's a clear record if anything needs review.
• Reach out if something's wrong -- MadeMay can review the on-platform record and help with dispute escalation when needed.