Support Center

How can we help you?

Find answers about artist discovery, storefronts, verified introductions, messaging, and how the collective works.

I'm a buyer I'm an artisan Account & Settings Trust & Safety

Getting Started

New to MadeMay? Start here.

For Buyers

How to find artisans, send inquiries, and connect.

For Artisans

Profile setup, getting discovered, and managing your studio.

Account & Settings

Managing your account, profile, and preferences.

Trust & Safety

Artisan vetting, payments, and platform safety.

Platform Policies

Terms, privacy policy, and legal information.

Can't find what you're looking for?

Try searching with different keywords, or browse the categories above. Our Support Center covers the core questions buyers and artists ask most often on MadeMay.