Getting inquiries

Inquiries are how potential clients reach out to you on MadeMay.

What is an inquiry?

An inquiry is a message from a buyer who is interested in commissioning a custom piece. It includes their description of what they want, their budget range, timeline, and optionally reference photos.

How you receive inquiries

When a buyer sends you an inquiry, you will receive a notification. You can view the inquiry details and respond through on-platform messaging.

Responding to inquiries

Respond promptly and thoughtfully. Ask clarifying questions to better understand what the buyer is looking for. Share relevant examples from your portfolio and explain your process and typical timelines.

Tips for converting inquiries

• Be responsive -- Quick replies show professionalism and build trust.
• Be clear about pricing -- Give the buyer a realistic range early in the conversation.
• Share your process -- Walk them through what working with you looks like.
• Be honest about timelines -- Set realistic expectations from the start.
• Be yourself -- Buyers chose you because of your style and story. Let your personality come through.